Aura Auto Group — exotic car rentals, chauffeur service and white glove delivery across New York, New Jersey and Connecticut

Every self-drive rental takes a refundable security deposit. The amount is shown on each car's page, because it varies with the car, and it is held against the credit card you present at delivery.

Return the car on time, undamaged, with the fuel it came with, inside the mileage allowance and free of tickets, and the hold is released within 10 business days. How quickly your bank shows it is up to them.

A chauffeur booking takes no deposit at all — the car never leaves our care.

25 to drive one of our cars yourself, with a full licence held for at least 3 years.

We do consider drivers aged 21 to 24, case by case, where some extra checks are met — see the next question.

A chauffeur booking is different: our driver drives, so anyone 21 or over can book one, with no licence and no insurance of their own.

Possibly. 25 is the standard, and most exotic rental companies stop there — we would rather look at the driver than the birthday, so a renter aged 21 to 24 can be approved as a special case.

It is not automatic, and it is never decided at the kerb. Ask us before you book and we will tell you either way, in writing. What we need:

• A clean driving record for the past five years — no at-fault accidents, major violations, licence suspensions or comparable claims.
• Additional identification: proof of your home address in your own name, and proof of employment, enrolment or income.
• Written confirmation from your own insurer that your policy covers the specific vehicle, for its full value, for the rental period. We verify this with the insurer directly rather than on your word for it.
• A security deposit of up to twice the amount published for the vehicle, agreed in writing before the booking is accepted.
• Consent to live vehicle telematics for the rental, an agreed mileage limit, and no travel outside our service area under any circumstances.
• An in-person handover, with the vehicle's performance, limits and handling covered before the keys change hands.
• A guarantor aged 25 or over who meets the standard requirements and signs the rental agreement alongside you, where we ask for one.

Approval covers that booking, and not every car is available under it — the most powerful cars stay with drivers 25 and over. If we say no, anything you have paid comes back in full. Call the concierge line on (347) 892-6346 and ask: it costs nothing to find out, and we would rather have the conversation early than turn you away on the day.

For a self-drive rental, yes. You need your own liability and physical damage cover that extends to a rented car of that class, carrying at least $300,000 combined single limit, with Aura Auto Group named as additional insured and loss payee.

This is the one requirement people are most often caught out by: plenty of personal policies quietly exclude high-value cars or cap the payout far below what our fleet is worth. Ask your insurer about the specific car, in advance and in writing. If your policy will not stretch, tell us — we can often arrange cover for the rental period at extra cost, agreed before delivery.

A chauffeur booking needs no insurance of yours and no licence, because our driver drives.

The daily allowance is set per car and shown on that car's page, so check the car you are booking rather than assuming a fleet-wide number.

Miles are counted across the whole booking, not day by day, so a quiet day leaves more road for the next one. Anything beyond the allowance is $5 per mile, taken from the deposit on return. Planning a long run? Ask when you book — extended mileage packages cost less arranged in advance than driven over.

Yes — that is the White Glove service, and it is how most of our bookings happen. The car arrives at your address on a covered trailer, hand-washed, tank full and photographed, and we collect it from wherever it ends up: your building, your hotel, your office garage. There is no counter and no clipboard.

It is $75 for the first 10 miles, then $50 per additional 10 miles or part of them, plus any tolls at cost. That mileage is the round trip from our dispatch point, out and back, and the fee covers both the delivery and the collection. You see the quote in writing before the booking is accepted.

With a chauffeur booking, our driver drives and the car never leaves our care. That changes what we need from you: no security deposit, no licence, no insurance of your own, no mileage allowance and no return date to watch. It is quoted by the hour or the day, with a minimum agreed when you book, and the rate covers the driver, the car, fuel and standard mileage in our service area.

Self-drive is the opposite trade: you keep the keys, and the requirements above apply — deposit, licence, insurance and mileage.

Some cars in the fleet can be booked either way. The car's page shows which, and the fleet page can be filtered to one or the other.